The insurance included in our packages protects you against the following situations:
- loss of your documents as a  result of the negligence of CVCBRAZZA or any mail service or company;
- More than 4 days delay in the return delivery, regarding the fixed deadline,caused by the mailing company.

The insurance do not covers:
- Any delay caused by the Consulate(the official processing time set by the Consulate can be found in our web site);
- Any loss or damage of your documents caused by the Consulate;
- The consequences of any errors caused by the Consulate in your documents.

With this insurance, you will be compensated up to your document value only if the mailing company provides original posting proof.
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